Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
6.1
Location
9.3
Service
5.0
Dining
5.0
Guest reviews
5.8/10
based on 10 reviews
Simon
United Kingdom,
December
2024
7.0/10
The hotel has an excellent location, right next to a bus stop and a nice coffee shop just a block away. The rooms were okay but could use some cleaning. Service was decent, but they struggled with problem resolution. Overall, it’s reasonable for the price, but some improvements are definitely needed.
Rooms
6.0
The rooms were okay and just about reasonable value for money, but they really needed to have the walls and windows cleaned.
Service
5.0
Service was quite good and helpful, but they really lacked in handling difficult situations due to poor training and unclear management policies.
Location
10.0
The hotel's location is excellent, right next to the bus stop and very close to a lovely coffee shop.
Dining
Facilities
Evelyn
United Kingdom,
November
2024
5.4/10
I had a mixed experience at this hotel. The location is excellent, close to the airport shuttle and a nice coffee shop nearby. The rooms were okay but could use some cleaning, especially the windows and walls. On the downside, the service didn’t impress me, and I found the dining options quite unhygienic and dreadful. Overall, while the place has potential, there are significant areas for improvement.
Rooms
6.0
The rooms were just okay and really needed some cleaning, particularly the walls and windows.
Service
5.0
The service was quite lacking; the staff didn’t seem well-trained to handle issues effectively.
Location
9.0
The location is excellent, right by the bus stop for the airport shuttle and a delightful coffee shop one block away.
Dining
5.0
The dining experience left much to be desired; it felt very unhygienic and the food was dreadful.
Facilities
5.0
I didn't notice much in terms of facilities that stood out, which was a bit disappointing.
Trevor
United Kingdom,
November
2024
5.8/10
I had a mixed experience at this hotel. The location is fantastic, just a short walk to the airport shuttle and nearby coffee shops. However, the cleanliness of the rooms was below expectations, with walls and windows needing attention. The service was lacking, particularly in handling issues. While it was an okay value for money, I believe there’s plenty of room for improvement.
Rooms
6.0
The rooms were just about reasonable value for money but really needed the walls and windows cleaned. It was okay overall, but not up to the mark.
Service
5.0
The service was disappointing. The staff displayed a poor attitude and didn’t know how to handle problems well, which really affected the experience.
Location
9.0
The location was excellent, especially being close to the Airport Shuttle Bus stop and a lovely coffee shop just a short walk away.
Dining
5.0
The dining experience was quite unhygienic, which was really off-putting. I expected much more in terms of cleanliness.
Facilities
6.0
The facilities were decent, but nothing stood out as exceptional. They could definitely improve on keeping the space more inviting.
Louisa
United Kingdom,
October
2024
5.6/10
The hotel offers a convenient location and the rooms have a decent level of cleanliness and comfort, but I had a disappointing experience with the service that lacked proper training and responsiveness. Additionally, the dining options were really unhygienic and dreadful. On the positive side, the amenities like air conditioning and the pool were quite enjoyable, though not without some drawbacks.
Rooms
7.0
The rooms were quiet and provided a comfortable stay, although they felt a bit old.
Service
5.0
The service was lacking, as the staff seemed unprepared to handle issues and displayed a poor attitude.
Location
9.0
The location is excellent, making it easy to get around Fuzhou.
Dining
5.0
Dining was a significant letdown; the food quality was very unhygienic and dreadful.
Facilities
6.0
The hotel had decent facilities including a basic pool, but nothing extraordinary.
Anne
United Kingdom,
October
2024
5.2/10
My stay at the hotel was pretty mixed. The location is excellent, especially being close to public transport and a nice coffee shop. However, I found the rooms to be just okay, and there was an unsettling incident during my stay that dampened my experience. The service was lacking in some areas as well, making it feel like the staff were not properly trained. Overall, while it has its perks, it certainly wasn't ideal for the price I paid.
Rooms
5.0
The rooms were just okay, not exactly what I expected for the price, and there was an unfortunate report of a guest's wallet being stolen during my stay.
Service
5.0
The service was quite lacking, and I felt that the staff could benefit from better training and clearer policies. It seemed like there was a general blur in their handling of issues.
Location
9.0
The hotel is in an excellent location, right next to the airport express station and just a block away from a lovely coffee shop.
Dining
5.0
I was really disappointed by the dining experience here; it felt very unhygienic and the food quality was dreadful.
Facilities
6.0
While the facilities seemed adequate, nothing particularly stood out during my stay.
Jake
United Kingdom,
October
2024
6.2/10
I had a mixed experience at this hotel. The location is excellent and very convenient, making it easy to get around. However, the rooms felt a bit outdated, and my overall experience with the service was lacking at times. On the plus side, the amenities were decent, but I faced some issues with cleanliness in the dining area.
Rooms
6.0
The rooms were okay, but they seemed old and in need of a refresh.
Service
5.0
The staff could be helpful at times, but there were instances where their attitude was off, and they struggled with handling issues effectively.
Location
10.0
The location is excellent, with easy access to various spots in Fuzhou and a nice coffee shop just a block away.
Dining
5.0
I found the dining experience to be quite dreadful and unhygienic, which is disappointing.
Facilities
7.0
The amenities were decent, but nothing to write home about.
Jimmy
United Kingdom,
October
2024
6.4/10
The hotel has an excellent location, just a block away from a lovely coffee shop and close to major attractions. The rooms were okay but could use some cleaning, and I didn't feel very secure after hearing about a guest's wallet being stolen. The overall value for money was just about reasonable, but the service was decent and I've had tougher experiences. The dining options weren't great either.
Rooms
6.0
The rooms were okay, but the walls and windows needed cleaning.
Service
7.0
The service was generally quite good and helpful, even during challenging situations.
Location
9.0
The hotel is in an excellent location, with a great little coffee shop just one block to the right.
Dining
5.0
The dining experience was quite dreadful and unhygienic.
Facilities
John
United Kingdom,
September
2024
5.0/10
I had a mixed experience at this hotel. On the positive side, the location is fantastic, being next to the airport express station and just a short walk from a nice coffee shop. However, the rooms could use a serious upgrade in cleanliness, and my interaction with the staff was less than ideal. Overall, while there are some redeeming qualities, it didn’t quite meet my expectations for a comfortable stay.
Rooms
5.0
The rooms were okay but really needed cleaning, especially the walls and windows.
Service
5.0
The staff displayed some questionable behavior during my stay and struggled to handle problems effectively.
Location
9.0
The hotel has an excellent location, right next to the airport express station and close to a lovely coffee shop.
Dining
5.0
The dining experience was dreadful and very unhygienic.
Facilities
5.0
The hotel facilities seemed quite basic and were not particularly impressive.
Oliver
United Kingdom,
September
2024
6.6/10
The hotel has a great location, right next to the airport express station, making it super convenient for travelers. However, the service left a lot to be desired, as they struggled in difficult situations and did not handle issues well. The rooms were quite quiet but could definitely use a better cleaning, especially the walls and windows. Overall, while the location is excellent, the quality of service and cleanliness in the rooms needs improvement.
Rooms
7.0
The rooms were quiet but definitely needed a thorough cleaning, especially the walls and windows.
Service
5.0
The service was lacking, with staff struggling to handle issues and displaying a not-so-friendly attitude.
Location
10.0
The location is excellent, right next to the airport express station and close to the bus stop for the airport shuttle.
Dining
5.0
The dining experience was dreadful and very unhygienic.
Facilities
5.0
There are basic facilities, but nothing stood out as particularly great or spectacular.
Diane
United Kingdom,
August
2024
6.0/10
The hotel boasts an excellent location in Fuzhou, right next to the airport express station and just a short walk from a lovely coffee shop. While the rooms offer decent value for the price, I felt the service could use some improvement, particularly in handling issues effectively. The dining experience was quite disappointing, especially regarding hygiene. Overall, it was an okay stay, but there are definitely some areas for improvement.
Rooms
7.0
The rooms were satisfactory, providing reasonable value for money although they needed a bit of cleaning on the walls and windows.
Service
5.0
Service was inconsistent; while some staff were helpful, there were definitely moments where poor training showed, especially in handling problems.
Location
9.0
The location is fantastic, with easy access to the airport shuttle bus and nearby amenities.
Dining
5.0
Dining was dreadful and felt very unhygienic, which was a definite downside to my stay.
Facilities
6.0
Facilities were average, lacking notable amenities that could enhance the guest experience.
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